HomelyVest

At Homelyvest, security is a top priority. We are committed to protecting your data, your properties, and your business. This page outlines the comprehensive security measures we implement to safeguard our platform, your information, and ensure the integrity of our rental management services.

1. Data Encryption

We use industry-standard encryption to protect your data both in transit and at rest:

Encryption in Transit

All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) 1.2 or higher. This ensures that your data cannot be intercepted or read during transmission.

Encryption at Rest

All data stored in our databases is encrypted at rest using AES-256 encryption, one of the strongest encryption standards available. This protects your data even if physical storage is compromised.

2. Authentication & Access Control

Secure Authentication

We implement robust authentication and access control measures:

Multi-factor authentication (MFA): Available for all accounts to add an extra layer of security beyond passwords
Secure password requirements: Enforced password complexity rules and secure password storage using industry-standard hashing algorithms
Session management: Secure session tokens with automatic timeout and the ability to manage active sessions
Role-based access control: Users only have access to data and features appropriate to their role (property owner, property manager, etc.)
Single sign-on (SSO): Secure authentication through trusted identity providers
Account lockout: Automatic protection against brute-force attacks with temporary account lockouts after multiple failed login attempts

3. Infrastructure Security

Our infrastructure is built on secure, enterprise-grade platforms with multiple layers of protection:

Cloud Security

We use industry-leading cloud infrastructure providers (Supabase, AWS, etc.) that maintain strict security certifications including SOC 2, ISO 27001, and PCI DSS compliance.

Network Security

Firewalls, intrusion detection systems, DDoS protection, and network segmentation protect our infrastructure from external threats and unauthorized access.

Data Backup & Recovery

Regular automated backups ensure data integrity and availability. Our disaster recovery plan enables rapid restoration of services in the event of an incident.

Monitoring & Logging

24/7 monitoring, security event logging, and automated alerting help us detect and respond to security incidents quickly.

4. Application Security

We implement security best practices throughout our application development and deployment:

Secure coding practices: Code reviews, security-focused development guidelines, and regular security training for developers
Dependency management: Regular updates and vulnerability scanning of third-party libraries and dependencies
Input validation: All user inputs are validated and sanitized to prevent injection attacks and other vulnerabilities
API security: Secure API endpoints with authentication, rate limiting, and request validation
Security testing: Regular penetration testing, vulnerability assessments, and security audits
Bug bounty program: We encourage responsible disclosure of security vulnerabilities

5. Payment Security

Financial transactions are processed securely through PCI DSS-compliant payment processors. We do not store full payment card details on our servers. Payment data is encrypted and handled according to the highest industry standards.

PCI DSS Level 1 compliant payment processing
Tokenized payment information
Secure payment gateway integration
No storage of sensitive payment card data

6. Data Protection & Privacy

We are committed to protecting your privacy and personal data:

Data Minimization

We collect and process only the data necessary to provide our services and comply with legal obligations.

Access Controls

Strict access controls ensure that only authorized personnel can access your data, and all access is logged and monitored.

Data Retention

We retain data only for as long as necessary and securely delete it when no longer needed, in accordance with our Privacy Policy.

Compliance

We comply with applicable data protection laws including GDPR, NDPA, and other regional privacy regulations.

For more information about how we handle your data, please see our Privacy Policy.

7. Incident Response

We have a comprehensive incident response plan to quickly identify, contain, and remediate security incidents:

24/7 monitoring: Continuous monitoring of our systems for security threats and anomalies
Rapid response: Dedicated security team ready to respond to incidents immediately
Transparency: We will notify affected users promptly if a security incident impacts their data, in accordance with applicable law
Post-incident review: We conduct thorough reviews after incidents to improve our security measures
Communication: Clear communication channels for reporting security concerns

8. Third-Party Security

We work only with trusted third-party service providers that maintain high security standards:

Authentication

Authentication and identity management with SOC 2 Type II certification.

Backend Infrastructure

Secure backend infrastructure with enterprise-grade security features and compliance certifications.

Analytics

Analytics platform with GDPR compliance and data protection measures.

Due Diligence: All third-party providers undergo security assessments, and we maintain data processing agreements that require them to protect your data.

9. Your Security Responsibilities

Security is a shared responsibility. Here's how you can help keep your account and data secure:

Strong passwords: Use a unique, strong password for your Homelyvest account
Enable MFA: Activate multi-factor authentication for additional account protection
Keep credentials secure: Never share your login credentials with anyone
Regular updates: Keep your devices and browsers updated with the latest security patches
Be cautious: Be wary of phishing attempts and suspicious emails or links
Monitor your account: Regularly review your account activity and report any suspicious activity immediately
Log out: Always log out when using shared or public devices

10. Security Certifications & Compliance

Our infrastructure and service providers maintain various security certifications:

SOC 2

Service Organization Control 2 certification for security, availability, and confidentiality.

ISO 27001

International standard for information security management systems.

PCI DSS

Payment Card Industry Data Security Standard compliance for secure payment processing.

GDPR & NDPA

Compliance with European General Data Protection Regulation and Nigeria Data Protection Act.

11. Reporting Security Issues

If you discover a security vulnerability or have concerns about security on our platform, please report it to us immediately. We take security seriously and appreciate responsible disclosure.

Email: support@homelyvest.app

Please include:

Description of the security issue
Steps to reproduce (if applicable)
Potential impact
Your contact information

Important: Please do not publicly disclose security vulnerabilities until we have had a chance to address them. We will work with you to resolve issues promptly and may acknowledge your responsible disclosure.

12. Updates to This Page

We may update this Security page from time to time to reflect changes in our security practices, technologies, or for other operational reasons. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your data and our platform.

13. Contact

For security-related questions or concerns, please contact us at: support@homelyvest.app

For general inquiries, you can reach us at info@homelyvest.app